Movable-type printing, gunpowder, and the compass are known as three inventions that transformed the world.

Today, we might point to the internet, quantum computers, and AI. New technologies keep emerging, making life more convenient than ever. But has convenience truly made our lives better? Has it made us happier?

Convenience saves time, but that saved time often leads to more work. As our tools become more efficient, we tend to become busier. Eventually, we need to ask ourselves: what is all this convenience really for?

Can AI be altruistic?

AI has revolutionized translation, too. For straightforward tasks, human input has become increasingly unnecessary. However, good translation leaves no room for “awkward” or “close enough.” True translation involves deep reading, grasping context, and interpreting what isn’t explicitly stated. It demands human imagination, judgment, and meticulous attention.

At Serendipity, we pursue Zero Defect (ZD) quality to enhance Customer Satisfaction (CS). Our goal is simple: to give you more room to do the work that truly matters.